Owens Group – Best Practices Agency 2012

We are proud to have retained our status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices Agency.” We feel that this designation is an objective affirmation of our firm’s leadership in our field.

More than 1,200 independent agencies throughout the U.S. were nominated to participate, but only 224 agencies qualified for the honor. To be chosen, Owens Group had to be among the 35-40 top-performing agencies in one of six revenue categories. The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices. IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally.